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Promoted articles
- New features and fixes through 2018-04-24
- New features and fixes through 2018-03-27
- New features and fixes through 2018-03-13
- New features and fixes through 2018-02-13
- New features and fixes through 2018-01-31
- Stay informed! Subscribe to "New features and fixes"
- FAQ: Data Processor Agreement (DPA) for GDPR
- Tips: Protect personal data
- General Data Protection Regulation (GDPR)
- The importance of an SSL-certificate on your website
- Adding WhatsApp to social media icons
- What is required for GDS Rate Loading Instructions?
News
New features and fixes
- ★ New features and fixes through 2018-04-24
- ★ New features and fixes through 2018-03-27
- ★ New features and fixes through 2018-03-13
- ★ New features and fixes through 2018-02-13
- ★ New features and fixes through 2018-01-31
- ★ Stay informed! Subscribe to "New features and fixes"
Market news
Hoteliers.com
- ★ FAQ: Data Processor Agreement (DPA) for GDPR
- ★ Tips: Protect personal data
- ★ General Data Protection Regulation (GDPR)
- Confirmation page Data Processing Agreement (DPA) for GDPR
- Reporting a data leak
- FAQ: Rates for extra beds and children
Booking Engine
Start with your product
- Guest login for booking management
- Input field for promotion code in the booking engine
- Receive notifications about allotment
- Pre-arrival mailing
- Instructions for the White Label + tab in the back office
- Manual Corporate Module
Questions and answers
- Looking up a CVC number in the PCI environment
- Viewing credit card details
- How do I add multiple room types for packages?
- Booking engine doesn't work in Internet Explorer
- The order of rates in my booking engine is not the same order as the extranet
- How do I add a package?
Tips
- Optimisation of the booking process
- Update header Responsive Booking Engine
- Optimise your images in the responsive booking engine
- Cross-selling of multiple hotels
- Multiple room types in one package
- Cancelling a reservation via login.hoteliers.com
Price Check Widget (powered by Triptease)
Channel Manager
Start with your product
Questions and answers
- Confirmations are not opening in my Smart channel manager
- Frequently Asked Questions
- Not receiving credit card details.
- Auto Replenish functionality
- Issues concerning receiving confirmations
- Form Expedia / Orbitz
RDX Channel Manager by Siteminder
- New Channel: HotelsClick
- New Channel: MaxEngine
- New Channel: SynXis
- New channels in the hoteliers.com RDX Channel Manager
- New Channel: Hotelspecials.nl
- New Channel: Hotels.nl
Marketing Platform
Questions and answers
Mobile Website
Start with your product
Online Payment
Start with your product
Questions and answers
Responsive Hotel Website
Start with your product
- Pages: Hiding, deactivating or deleting a page
- Lesson 5: Optimise your website for search engines
- Lesson 4: Adding rooms and packages
- Lesson 3: Adding images to pages
- Lesson 2: Adding text to pages
- The CMS for your website explained in 5 steps
Questions and answers
Tips
- ★ Adding WhatsApp to social media icons
- Cross sell on room pages
- Various developments in the Responsive Hotel Website
- The new mobile-friendly label in Google's search results
- Create outstanding SEO-proof content
- Professional pictures for your website
Tips from our Designers
- Designer Tip: Alignment of text, justify or center is not recommended
- Designer Tip: Best line length for computer displays
- Designer Tip: The use of color in a website
- Designer Tip: Best font size for computer displays
- Designer Tip: Scrolling & the "fold" is not an issue anymore
- Designer Tip: Using fonts in a website
GDS Connector
Start with your product
- Before live: GDS Connector preparation in 4 steps
- After live: The GDS Connector explained in 5 steps
- Lesson 1: Receiving bookings from the GDS
- Lesson 2: Handling no-shows and cancellations
- Lesson 3: Understanding who is paying for a booking
- Lesson 4: Monthly check on the 1st of the month
Questions and answers
- ★ What is required for GDS Rate Loading Instructions?
- GDS flow: From availability to reservations
- What if a GDS-rate is not bookable?
- What is the Rate Access Code?
- What is the Office ID (Pseudo City Code)?
- What to do with an invalid credit card?