Hotel Guests: This support center is created for hotel owners. Click here to contact us.

Hotel owners: New to hoteliers.com? Click here to find the best solution for your hotel.

Optimisation of the booking process

The booking process has been further optimised, enabling the guest to book a room with even more ease!

One of the elements of the optimisation are the extra services which are highlighted in step 4. In case you don't offer any extra services, you'll only have 3 steps. Another update is the indication of the booking confirmation with a check mark, making clear that confirming the reservation is the last act before completing the booking. Please see the two examples below, of one hotel offering extra services and one that does not.

A hotel offering extra services:

A hotel that does not offer extra services:

 

 

Below, you can place a comment, in case you have a suggestion or question about this article. If case you have a bug, complaint or question concerning your account, we recommend to use "Submit a request" at the top of this page.
Have more questions? Submit a request

Comments