The privacy and security of personal details of guests have our top priority. The two most important security measures are described below.
All personal details which guests submit to Hoteliers.com systems are sent via an encrypted SSL-connection with Extended Validation (EV). This data is saved on our servers in a data center which is secured with the following accreditation: ISO 20000, ISO 9001, ISO 27001, ISO 14001 and ISAE-3402 type II. Guest's personal details are only as a reference for the hotel and are secured with a password. These personal details are not used for other purposes.
Credit Card Details PCI-DSS Compliant
Guest's credit card details are saved via an encrypted connection at an PCI-DSS Level 1 compliant external partner. These details are secured with a password and can only be viewed by the hotel. The CVC code can only be viewed once.