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CVC Request Form

 

 

 

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Update 28-08-2017: Bookings will no longer contain the CVC code. For PCI compliancy and security reasons, we are no longer allowed to ask guests for their CVC code. In case a CVC code is needed on your credit card terminal when you want to charge a no-show or cancellation, we recommend contacting your credit card terminal provider to switch CVC off on your terminal.
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This articles gives you the CVC request form. Some hotels don't need the CVC code any more for charging the credit card. For security reasons we ask you to fill out this form if you need the CVC code for charging the credit card.

The Card Verification Code (CVC) is the 3 digit security code that can be found on a credit card. Most acquirers allow properties to process transactions without the CVC code. As this code is vulnerable for online fraud, this code is not provided by default by hoteliers.com.

If the CVC code is required for your property and if you wish to have this code included in reservations, please use the Card Verification Code (CVC) Request Form which is included in this article. Please:

Below, you can place a comment, in case you have a suggestion or question about this article. If case you have a bug, complaint or question concerning your account, we recommend to use "Submit a request" at the top of this page.
Have more questions? Submit a request

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