Hotel Guests: This support center is created for hotel owners. Click here to contact us.

Hotel owners: New to hoteliers.com? Click here to find the best solution for your hotel.

Not receiving credit card details.

In this article you find the reasons for not receiving the credit card details in the Channel Manager.

There are a few booking websites which do not sent the credit card details to the Channel Manager. You can find the credit card details in the extranet of the booking website. The following booking websites do not sent the details:

  • Hotels.de
  • Hotels.be
  • Hotelspecials.nl
  • HRS.de
  • SpeciaHotels.nl
  • TravelDNA
  • VVV's
  • Zoweg.nl
Below, you can place a comment, in case you have a suggestion or question about this article. If case you have a bug, complaint or question concerning your account, we recommend to use "Submit a request" at the top of this page.
Have more questions? Submit a request

Comments