Hotel Guests: This support center is created for hotel owners. Click here to contact us.

Hotel owners: New to Click here to find the best solution for your hotel.

Phone number for hotels: +31 (0) 20 531 3333

We are happy to assist you personally by phone. As a hotelier you can reach us via our Support phone number: +31 (0) 20 531 3333.

  • Local: 020 531 3333
  • From abroad: +31 20 531 3333

If you are calling about an existing request, please have your ticket number ready. 


Business hours

Our Amsterdam office is open from:

  • Monday to Friday between 09:00 - 17:30
  • Saturday and Sunday messages are read between 12:00 - 14:00

Our weekend support picks up on urgent messages.

Below, you can place a comment, in case you have a suggestion or question about this article. If case you have a bug, complaint or question concerning your account, we recommend to use "Submit a request" at the top of this page.
Have more questions? Submit a request