Hotel Guests: This support center is created for hotel owners. Click here to contact us.

Hotel owners: New to Click here to find the best solution for your hotel.

Phone number for guests: +31 (0) 20 531 3332

We are happy to assist guests also personally by phone. Guests can reach us via our Support phone number: +31 (0) 20 531 3332.

  • Local: 020 531 3332
  • From abroad: +31 20 531 3332

If you are calling about an existing request, please have your ticket number ready. 



Our Amsterdam office is open:

  • Monday to Friday from 09:00 - 17:30
  • Saturday and Sunday messages are read from 12:00 - 14:00
Below, you can place a comment, in case you have a suggestion or question about this article. If case you have a bug, complaint or question concerning your account, we recommend to use "Submit a request" at the top of this page.
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