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New features and fixes through 2016-04-04

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Marketing Scorecard
New

  • This new product has been released. Hotels who have signed up, will receive the Marketing Scorecard every month, which will provide the hotel with insights in the current situation of the various fields. The consultant will help hotels optimising their online marketing channels 


Online Payment
New

  • Visibility Pay ID The transaction number of the payment, is always visible in the reservation overview for confirmed reservations. Some hotels requested that the transaction number of the payment remains visible for cancelled reservations as well


  • Pay button Through research, some bookers appeared to go back from their payment process to Step 4 of the booking process. This sometimes causes payment errors. In order to prevent bookers from going back one step; where the button previously showed "Next" to enter the payment process, it now clearly indicates "Pay € 110.00" showing the user that the payment process will be started

 

Responsive Booking Engine
New

  • Credit Card Security Almost all hotels don't need guests to enter their credit card verification code (CVC/CVV) when booking. A few hotels do require this. In these cases, the code is now masked when entering the code to prevent malicious screen readers to read the code. For security reasons, we highly discourage hotels asking guests for their CVC code


  • Login Corporate Module The login screen for the Corporate Module has been made responsive, to fit smartphone and tablet screens
  • Reply to Reviews Hotels can reply to guest comments in the Review Module. A word count has been added to make it more clear for hotels how much space is left for the comment


  • Guest name title Within the booking process an extra field has been added for guests to select their gender, so hotels are able to correctly fill this data into their PMS or marketing emails

Fixed

  • Pictures on mobile When clicking outside of an enlarged picture on mobile, the enlargement overlay wouldn't close

 

Responsive Hotel Website
New

  • Open in Google Maps A new button has been added to open the route description directly in the Google Maps App, or Apple Maps app. This makes it easy for hotel guests who are driving to the hotel, to get turn-by-turn directions in their preferred app. This button is visible in template Piccolo first and will be rolled out to the other templates gradually


  • Mobile optimisation: Language switch The size of the language switch has been decreased, to bring more attention to the hotel's logo. The hotel's logo size has been increased. Users don't often need to change the language anymore, as the website already detects the browser language of the user


  • Modifying email templates It is now possible for hotels to change the email templates. These templates are used for emails which are sent from the hotel's website, such as a confirmation email when a guest uses the contact form

New websites

  • This new Design Store website with template Sky Lounge is now online. Visit the hotel's website both on your desktop and smartphone to see it's responsiveness! H2otel, Rotterdam


  • This new Design Store website with template Piccolo is now online. Visit the hotel's website both on your desktop and smartphone to see it's responsiveness! Hotel de Gerstekorrel, Amsterdam


  • This new Design Store website with template Sommelier is now online. Visit the hotel's website both on your desktop and smartphone to see it's responsiveness! Dockside Hotel, London


  • This new Design Store website with template Sommelier is now online. Visit the hotel's website both on your desktop and smartphone to see it's responsiveness! Hotel Terminus, Goes


  • This new Design Store website with template Sky Lounge is now online. Visit the hotel's website both on your desktop and smartphone to see it's responsiveness! Hotel de Villa, Dongen

 

 

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