Why do I no longer see the name and personal data of the guest in the dashboard? Jeroen 17 February 2020 12:29 The name and personal data of the guest are stored for a maximum of 24 months in a reservation. The name and personal data are replaced by the letter "GDPR" after 24 months after departure. See also the article How long does the guest's data remain visible in the Hoteliers.com Dashboard? for more information.