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Browsers supported by Hoteliers.com products

The products which are developed by Hoteliers.com are tested with the browsers listed below. Older browsers can still be used, but newer features may not look or work as intended. We recommend that you always use the current version of a browser. 

In this article:

 

Two types of users

As we can advise hotel staff easier to update their browser when an issue occurs, browser support for the Dashboard is limited to the most recent browsers. Browser support for hotel guests is more extensive, as we are not in direct contact with hotel guests when they book. There are two categories of pages: 

Hotel guests (products)

Hotel staff (extranet)

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Supported browser versions 

Outdated browsers can be a security risk, as security updates are generally made to the latest version of a browser. Therefore, most browsers now have an option for automatic updates. We always keep an eye on browser statistics in our website analytics, to decide which percentage of users is still using an old browser.

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For hotel guests, these browsers are supported: 

  • Google Chrome: latest two versions
  • Mozilla Firefox: latest two versions
  • Apple Safari: latest two versions
  • Microsoft Edge: latest two versions
  • Microsoft Internet Explorer: latest version (IE11) only

For hotel staff, these browsers are supported:

  • Google Chrome: latest two versions
  • Mozilla Firefox: latest two versions
  • Apple Safari: latest two versions
  • Microsoft Edge: latest two versions
  • Microsoft Internet Explorer: not supported 

Note We generally recommend hotel staff to use the latest version of Google Chrome.

 

Notification of outdated browser

If hotel guests use using an outdated browser, they will see a notification recommending them to update their browser. If they don't update their browser, they can still use the product with limitations.

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Applicable to these products 

The browser support mentioned in this article, applies to the following products:

For hotel guests:

For hotel staff:

 

 

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