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Add rate to a room

In this manual we explain step-by-step, how to add a new rate to a room and how to copy an existing rate.

This article contains the following topics:

  1. Manual "Add a new rate"
  2. Manual "Copy an existing rate"

 

1. Manual "Add a new rate"
To add a rate, click on Content management and then under Rooms on the room type for which you want to add a rate..

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The screen with all information about the room type is now displayed. To the right of the photos click on the link Add rate to this room.

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In the next screen all rate information can be entered.

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Important: Rate name and Rate cancellation policy must first be entered in English. After you have saved the room information in English, you can add the information in Dutch or other available language.

 

Rate name Enter the name of the new rate here
Number of persons Enter the number of persons to whom this rate applies
Guarantee method Tick one or more guarantee methods that you want to offer

Credit card:
Select this method when guests must provide credit card details to guarantee the booking. The credit card will not be charged.

Pm hold:
Only select this method if you have entered a PM-hold time under Hotel Settings. With this method you guarantee to the guest the booked room up to the time entered on the day of arrival.

No guarantee:
Select this method if guests are allowed to reserve without a credit card guarantee.

Voucher / Budgetcode / Two hour release:
Not in use
Breakfast included Indicate whether this rate includes breakfast
Rate can be cancelled Indicate whether this rate can be canceled
Booking must be cancelled If this rate can be canceled, indicate here how many days before arrival guests can cancel free of charge
Rate cancellation policy If this rate has different cancellation conditions, you can enter it here. If you leave this field blank, the cancellation conditions entered under Hotel Profile will be taken over and used
Show rate? Indicate whether the rate should be visible in the booking engine

Attention! If "Show rate?" at all rates is set to 'no', the room type will also not be shown in the booking engine
Is active rate? Indicate whether the rate may be activated

Attention! If "Is active rate?" is set on 'no' and you have a connection with a channel manager, the rate will not be offered to the channel manager to connect.
Close rate Enter how many days before arrival, this rate must close automatically.
Leave this field empty if the rate is also bookable on the day of arrival.
Default availability for all months We recommend entering a standard availability of 0 here.

If there is a connection with a channel manager, this will overwrite availability as soon as this rate is connected with the channel manager.
Without a channel manager, availability can be managed manually under Rates and availability.
Default rate and minimum stay for all months We recommend entering a fictitious price of 500 or 999 and a minimum stay of 1.

If there is a connection with a channel manager, this will overwrite availability as soon as this rate is connected with the channel manager.
Without a channel manager, availability can be managed manually under Rates and availability.
Set extra bed rates Set the extra costs and number of available beds here and activate the prices if you want to offer them for this rate.

 

Do you use a channel manager?
Then send the RoomID (behind the room name) and RateID (behind the rate name) to your channel manager. Your channel manager connects this data and sends the most current prices and availability to Hoteliers.com.


When you have entered all the information, click the Save button on the right to save the information. After the information has been saved, you will see the following screen, where you will see a number of additional items.

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Room Here you can see under which room type the rate has been created
Internal rate name This is the rate name that you previously entered as Rate name
Online rate name The rate name in this field has been taken from Internal rate name.
The rate name entered here is displayed in the booking engine.
This can be adjusted as desired.
Max amount of rooms per Booking State here how many rooms can be booked per reservation.
If you do not enter anything here, the maximum number of available rooms can be booked in one go
.
Breakfast price If you have selected 'no' at Breakfast included, you can enter the price of breakfast per person per night here. This amount is then shown in the booking engine for the rate.

If you do not enter anything here, 'Breakfast excluded' will be displayed.


When you have made changes to the above fields, click the Save button to save the changes.

Now click on the dropdown under Rate Short description and select a language of your choice. The fields Online rate name, Rate Short description and Rate cancellation policy (if applicable) are now empty and you can add the information for the chosen language. After adding the information on the right, click on the Save button to save. Repeat these steps until all languages are filled.

 

2. Manual "Copy an existing rate"
Copying an existing rate is written for you in the manual Copy an existing rate.

 

Questions? If you have any questions about adding a rate to a room, please contact our support team by submitting a new support request.

Below, you can place a comment, in case you have a suggestion or question about this article. If case you have a bug, complaint or question concerning your account, we recommend to use "Submit a request" at the top of this page.
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